Current Challenges Affecting the Firearms Licensing Processes

| 2 November 2010 | 13 Comments

Remarks by Minister of Police, E.N. Mthethwa, MP to the National Press Club on the current challenges affecting the SAPS fireams application and licensing processes.

Sheraton Hotel, Pretoria
02 November 2010

Newly-appointed Deputy Minister of Police, Ms Magdeline Sotyu;

National Police Commissioner of Police, General Bheki Cele;

Secretary of Police, Ms Jenni Irish-Qhobosheane;

Deputy Chairperson of the National Press Club, Jos Charle;

Executive Members of the National Press Club;

Members of the Media;
Ladies and gentlemen;
we take this opportunity to welcome our Deputy Minister of Police, Ms Magdeline Sotyu.  We are confident that she will make a positive contribution to our mission on fighting this scourge.  Indeed she joins this ship at a time when we are in full swing with our programmes and remain optimistic she will add oomph on this crusade.

We also wish to express our appreciation to the National Press Club, its executive and members for allowing us to communicate to the nation this morning.  Your platform continues to be a vital link in helping us to reach as many South Africans as possible.  We shall expect this relationship to continue to flourish.

An overview of the Central Firearms Registry
As the leadership and management of police we would like to share the current state of affairs in one of the components within SAPS, the Central Firearms Registry (CFR).  Indeed the importance of this section cannot be over-emphasized.

Our success or failure in fighting crime is to a large extent, dependent on how effectively-managed this section is.  It is a make or break and hence at all material times, its effectiveness cannot be compromised.

Let us begin by emphasizing a point we have been making, that in order to score victories in the fight against crime; we need to ensure that our own ‘house’ is in order.  This speaks to the caliber of police officers, the importance of management systems as well as ensuring that we have in place clear policy frameworks that support our vision: Ensuring That All People In South Africa Are, and Feel Safe.

We began this process by looking at what works well and where bottlenecks exist.  Such a process would then inform us on how, why, where and when we need to fix things.  Preceded by the actions, it is vital to make sure that where we put in place corrective measures, we do so promptly while guided through informed and empirical findings.

Firearms Control Act – a cornerstone in firearms management
As most South Africans would know, the Firearms Control Act (FCA), 2000 (Act 60 of 2000) was passed in 2001 however only came into effect in 2004.  The main reason was to allow SAPS to put in place the necessary systems and processes required for its proper implementation.  Parallel to these processes, the Act required that certain regulations and legal administrative processes be developed to accompany it.

Under the Act, the Minister of Police is also empowered to make certain transitional arrangements to allow firearm owners and members of the public to fully comply with different aspects of the Act and subsequent regulations.  Despite the intention of the Act and resources that have been allocated to the CFR, it is crystal clear that significant problems still exist with regard to the smooth implementation and administration of this Act.

Effective firearms control – our priority
The creation of an effective allocation of firearms and control thereof is a matter that, without fear or favour, has always been a priority for this Ministry.  Our view is premised along a thinking that, no matter how committed we can all be in the fight and reduction of crime; if one portion of our chain is weak, it will weaken the entire chain.

In addition, the importance of ensuring a sustained and efficient implementation of the Act was recently highlighted at this year’s Cabinet Lekgotla.  This area was identified as one of the priority of Cabinet and government’s approach to firearm control.  It therefore became even more necessary to tackle the challenges facing SAPS with regard to the legislative processes surrounding the Act.

What works well and what does not at CFR?
Earlier this year, we received increasing number of complaints from certain sections of society, ranging from ordinary South Africans to organized formations in this related to the firearms field.

These complaints and allegations, primarily related to the malfunctioning of the SAPS’ Central Firearms Registry and alleged improper implementation of the related aspects of the Firearms Control Act and its regulations.  To determine their legitimacy and authenticity, we had to take certain steps.

Appointment of a Task Team to probe and recommend solutions
I then instituted a Task Team led by the Civilian Secretariat of Police to undertake an in-depth and thorough assessment of the problems experienced with the implementation of the Act.

Their terms of reference were straight-forward: through an assessment of the current situation, to develop a clear set of recommendations on how the problems in the CFR administration of the Act could be addressed; speedily and cost-effectively.  This team has now finalized its investigations and presented us with a final report in the past weeks.

The Secretary of Police is here with us and she will go deeper in terms of the processes involved in the assessment, including visits to affected provinces, police stations, interviews conducted with various parties, analytical reviews of the Act and so forth.

Maintaining transparency while finding lasting solutions
We want to frankly state to the nation that the current state of affairs at the CFR is far from what and how it is supposed to be.  That is, if we are serious about reducing crime.  Instead of serving as an additional arsenal to our mission, suffice to say the CFR currently acts as a bottleneck in our crime-fighting initiatives.

Our overall purpose arising from today’s briefing is to highlight these major challenges but at the same time, outline key proposed solutions to address them.  Key challenges identified during the Task Team’s assessment regarding the implementation of the FCA, which seriously impact on SAPS’ ability to implement the Act include:

  • Backlog in the processing of licenses

One of the biggest challenges for the effective implementation of the Act is the ability of the CFR and provinces to process license applications.  There are currently major backlogs in processing these licenses and such backlogs contribute as the major causes of litigations brought against SAPS.

On average a renewal for a firearm license could take between 5 months and 6 years to be finalized.  We have been informed about some of the factors that contribute to such delays (incorrectly-filled forms by applicants, delays in the finalization of competency certificates and delays in the conducting safe inspections).  In our view, this is still unacceptable.

  • Corruption and irregular issuing of licenses

During the assessment a number of concerning issues were raised regarding irregularities in the issuing of firearms licenses. Some of these include issuing of firearm licenses under the old Arms and Ammunition Act.

There are also cases where a single firearm is licensed to two different individuals and/or illegally issuing firearms to people who have been genuinely refused licenses (such individuals having to pay bribes).

  • Integrity of the database system

One of the objectives of the FCA was to ensure a new database with accurate and comprehensive picture of who owns what firearm and when the license is due for renewal.

However the backlogs in renewal applications coupled with irregularities in the issuing of firearm licenses under the Act, raises serious questions regarding the integrity of the new database system.

  • Court cases lodged against the CFR

As a result of the backlogs and inefficiencies in the processing of the firearms, the Department has been subjected to significant litigation and court applications (more so cases brought against the Minister and the National Commissioner).

To a large degree, our review indicates that the majority of cases brought against the Department appear to relate to issues of administration which in essence, could have been avoided had people tasked with managing these process acted effectively.

  • Management and organizational design of the CFR

We have noted that some of the challenges relate to the organizational design of the CFR is over complicated and does not necessarily speak to the requirement of the Act and regulations.

Individual accountability for performance is not necessarily linked to overall objectives of the various components of the structure; hence the continuation of backlogs with no corrective measures taken against poor or under-performing members.

  • Lack of effective communication within CFR

One of the identified challenges relates to poor communication. Instead of communicating requirements for licensing to members of the public, the CFR has rather chosen to keep the public in the dark regarding the licensing processes.

This approach has meant that people who do not qualify for licenses apply in the belief that they have a right to such licenses.  As a result the systems become overloaded with inappropriate and incomplete licensing application forms.

  • Lackluster IT systems

The assessment further pointed out that we have invested in an Information Technology (IT) system that is currently under-utilized, as much of the work is done manually.  The other challenge is the management for not appreciating the full extent of the task at hand. 

Recommendations to turn-around the CFR into a functional unit
Having provided a much clearer depiction of the state of affairs, it is important to formulate remedial steps to resolve and turn around this current state of CFR.  Below are the urgent remedial steps:

  • Establishment of an Intervention Team to address current backlogs

We have taken a decision to establish an Intervention Team consisting of representatives from SAPS (a representative from National Commissioner’s office), Police representative from each province, representative from Business, representative from the Secretariat and other persons as required.

We need to emphasize that this Intervention Team will draw on senior experts complemented by operational people who are familiar with the challenges.

As part of an integrated approach, they will be in consultation with some of the teams who have been involved in turnaround strategies of other departments such as Home Affairs, SARS, etc to derive best practice turn-around models.

We have put a 9 month turnaround time to resolve all outstanding backlogs.  On a monthly basis this Team shall report to the Minister and National Commissioner on progress.

  • Urgent management changes at CFR

The current management neither recognized the seriousness of the problems nor has shown readiness to adapt its structures and procedures to address the challenges.  In this context it will not be possible for SAPS to embark on any turnaround strategy under the current management.  We shall therefore effect changes.

In effecting this change, we are cognizant that this management has vast knowledge of the FCA; unfortunately this knowledge is centralized in a few individuals and does not necessarily contribute to the effective management of the FCA.

  • Urgent development and intensifying of Communications Strategy

As a matter of urgency, beginning with this public briefing today, we will be intensifying the Triple-C approach: communications, command-and-control as well as coordination. But the emphasis for CFR will be around communications.

Yesterday, the Secretary of Police also met with various affected firearm owner formations to discuss these new proposed interventions we are undertaking.  We are informed the outcome of the meeting was positive.

We have long stated that we shall not become denialists.  We affirmed our position that, in areas where there are stumbling blocks, we will never deny such occurrences but shall accept the shortcomings, while finding solutions to such challenges.

We therefore want to assure the public that efforts will be made to effectively improve our communications across the organization to address frustrations and to re-enforce government’s commitment to implementing the FCA.

  • Redesign of the Firearms Registry’s systems (IT and Operational)

This is a critical area that requires our attention if we are to succeed in this field.  The overall objective is to ensure we have our systems speaking to each other so that the firearms licensing process becomes seamless, simple and efficient.

Once the processes are in place, a key focus will be around skills and on-the-job training of personnel, followed by strict monitoring and evaluation processes.

  • More hands-on approach in dealing with legal cases

The ongoing litigation cases brought against the SAPS dampen the public’s confidence in the organization.  With immediate effect, we have now tasked the Secretariat assisted by SAPS legal team to monitor legal challenges related to the FCA. They will then compile a monthly summary of cases and report on the status of such cases.

We need to ensure that we are on a sound footing legally and operationally.  That is why our legal team is advising us on ensuring we ‘clean out’ this Force without any legal or negative financial implications to the taxpayer.

  • Launch an investigation in all the corruption and bribery cases

While we may continue to improve our systems, effecting management changes at CFR, we still need to ensure that those who have been involved in corrupt activities, are brought to book.

We have begun this process and whether it is the corrupter or corruptee, we shall ensure that they all face the full might of the law.  We shall do this without fear or favour.  We shall ensure that those who are not committed to helping us achieve our goals, are excused from this mission to make way to those who want to deliver.

Those who have not been involved in corrupt in practices within the CFR, but lacked disciplinary focus would have to be taken through necessary processes as well.

As we conclude, we want to emphasize that the challenges in the implementation of the FCA not only undermine our approach to firearms control and management, but it also puts the lives of law-abiding citizens in danger.

As pointed out in our recent crime statistics, illegal firearms contribute to the high rate of robberies, rape, hijackings and murder.  It has also been revealed that if we can deal with these illegal firearms which happen to be in the hands of criminals, we can significantly reduce crime across all facets.

We shall not allow those who are tasked to protect the innocent and vulnerable to become part of promoting this vicious scourge of crime; either by omission or commission.

It is therefore inconceivable that police officers would compromise innocent lives due to their laziness, inefficiency or ineptitude.

What further infuriates is when one asks questions around the challenges in this area, we do not get clear and forthright answers. In fact in areas where one gets answers, they are not satisfactory.

Clearly there are some within SAPS who have adopted and still apply a leisure faire approach in carrying out their duties.  We are saying, their time is up.

2010 is A Year of Action: Ensuring That All People In South Africa Are, and Feel Safe. We cannot achieve this goal if our house is in tatters, hence our resolve to fix things, and fix them now.




Category: News

Comments (13)

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  1. John Rance says:

    Yeah … the government needs to control ILLEGAL firearms so they focus elsewhere on denying the rights of LEGAL firearm owners..! It’s a crrrazy world..!

  2. Isak Hoon says:

    CFR are not doing there job, those workforce keep saying it’s still in progress, when you phone one month back, it is still the same.

  3. D B J J Jansen Van Rensburg says:

    I applied for the above in November 2009.
    Just spoken to SAP in Germiston that confirm that they are still busy with applications of 2007 and 2008.
    I have just received a hunting rifle for long service from my Employer and the South African Police confirm that they received instruction not to take in new application unless the Competency Certificate been issued.

    The implication to this is that I can’t go and buy a rifle till the SAP sorted out their internal problems.

  4. Ettienne de Jager says:

    I for one was very excited about the press release, however all that has changed,

    With the promise of better communication I have been trying to contact the CFR to find out about my license.

    I was told that my application has been referred to the review board. when I called them again on the 17 Dec 2010. I was told the the review board has been disbanded and that all application that are currently with the review board will automatically be declined. I was told that I can then appeal against the decision. I ask W.O Butelezi on what ground my application was refused. He told me that he has not gotten to mine yet, but when he does he will refuse it and in form me why. So without even seeing my application he has told me that it WILL be refused. (currently it is still pending) I asked to speak to his superior officer. He told me it would not help as they will tell me the same thing. He refused to inform me who his superior officer was. I have been trying non stop for two days to contact ANY Col. at the CFR. with no luck. They simply do not answer their phones.

    So for those of you that believe this press statement, Try for your self to put their new commitment to communication to the test.

    Once again empty promises from the ministry

  5. noel rawlinson says:

    i noel applied in 2006 has still not recieved my competency til this day i have had to refuse alot of jobs i am stil sitting at home cannot get a job dont have a competency no tell me is it not to worry y the crime rate is so high!!!!!!!!

  6. Frikkie Coetzer says:

    I have exactly the same problem!

    My competency card is ready but my firearm license has been declined and I have now been trying for a number of days to get an answer as to why. The phones just ring and ring.

    One can understand why there are illegal firearms in the country. As South Africans we are all trying to do the right thing but they are forcing people to look at alternative ways to protect their families.

    How long will this continue?

  7. Eddie Britz says:

    People who had applied for competency certificates during Jan/March 2006 are supposed to now (5 years have expired) renew that certificates.

    I have up to now not yet received any response from the police (a competency certifricate or refusal notice or anything else)despite numerous enquiries from my side.

    How do I renew something I don’t have ?


  8. Conrad says:

    I have been waiting for any answer for my fire arms license’s. I have 3 x new aplications in at 2007. Now i received a letter from the CRF that all three aplications was declined on grounds of lack of proof of hunting, brief from a farmer and details regarding the use for each rifle vs the size of animals i require the rifle’s for. WTF? I specified myself as a ocasional hunter, not a full time hunter!! What happend to our rights as tax payers to posses a fire arm ? Were all legal obinding sitezens of this country paying our asses off. My fire arms is my pride and joy, dot mess with my fire arms !! Now i have to appeal and it’s costing me big time.

  9. A.Y. Moolla says:

    In 2006 I did all that was needed to be done to satisfy the new Act. I am afterall a law abiding citizen. So I surrender a faulty sidearm to the state for destruction and apply for a new sidearm. To only get REFUSED. I have a competency cert. for shotgun,rifle, and handgun. Do I own a handgun \NO\. Do I own 2xRifles \YES\. Everything from cert.of fiearm control act, sasseta cert, interview and inspection from Designated Firearms Officer And Motivational letter is all \useless\ in helping me get a licence for a sidearm.
    Question: Does a Firearms Appeal Board really exists, because for one year Feb 2010 – Mar 2011, NO UPDATES, NO ONE TO SPEAK TO, A PROPER DEAD END.
    WAKE UP!!! 2004 -2011 is toooo loooong to put this house in order!!!!!!!!!!!!!!!

  10. Richard Preyer says:

    Gun control is the ability to shoot straight.

  11. J.Butler says:

    so its may 2011 and still no changes… More empty promises. Whats up with the people employed by CFR? Personally, i think the above stated policies are in need for upgrading and im all for it.

    Handed my firearm while i was overseas as i could not come down to renew. Applied for another firearm when i got back to south africa. Followed procedure, comp cert, motivation etc but alas, got declined 2 years later. Now this is really interesting, since the 12th of january 2011 to date i have not received my declined letter from CFR stating the reasons as to why i was declined. I am urgently awaiting the declined documents so i may follow up with the appeal process but nothing. Its like the people in that org do not know how to communicate. This is rather frustrating espescially seeing as this has been going on for now 3 years… Everytime i call, if and when i do get through the call centre agent will tell me its the local post office who is to blame for the delay… Yeah right…

    I am not applying for a second firearm or shotgun or anything else for that matter. All i want is my first application firearm.

    Oh and to top things off i recently had a break in at my shop. Police response time… 20mins. I had to wait outside my business like a sitting duck until they arrived while i was unarmed and could have been victim to a second crime stat in one night. One for breaking in and entering and the other for hi-jacking…

    This is a long and expensive process, that one has to fight for. So much for democratic rights… None the less, i will persue the matter until i get what it is i need to protect my family.

    if anyone has any usefull information then please post it this site so i may follow up.

    Kind regards,

  12. Dr B Ngobese says:

    Exactly similar story.I handed my firearm when I went to the UK in 1998.When I got back in 2007 I was told had to start from scratch to add cherry on top, my 9mm disappear from SAP 13 safe.No answer on my new application.They frustrate us so as to give up. Dr B Ngobese

  13. Thulani says:

    Hi am also surprised this people,they didn’t take my finger print when I apply for my licence but on the competency they did,I never even received an SMS from them when I submit my second application. What can I do any one with help.

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