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Thread: Ridiculous!!!!

  1. #1

    Default Ridiculous!!!!

    You people at NY are ridiculously awesome!

    So the rest of you know.
    I have been using a Hornady ammo plant for about a year now and managed to break the crank/handle - don't ask how, things just break when I touch it.
    I was previously forced to contact Hornday internationally due to bad service I had locally and contacted them again explaining that I prefer working with them directly instead of who I thought was the only local agent.

    Hornady dispatched the replacement parts to me in a jiffy (not even courier costs), I however also asked for a couple of smaller parts I wanted to replace due to normal wear and tear and I was expecting to pay for those.
    Hornady directed me to Nicholas Yale who I proceeded to mail the part numbers I was looking for.
    I expected no stock, high prices and so so service.

    Today I receive a purchase order for all the parts but one optional screw that I don't actually need.
    Turns out NY is replacing those parts for me under warranty and they have stock of it all - and these are not all parts you would normally replace - like the primer pickup/slider - it does not break unless I touch it ;)

    Seriously - all I can say is what the Hell!
    So anyone that was ever wondering what / where to get a press.
    Buy a Hornady from NY - you will never be left wanting!

  2. #2
    User
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    Default Re: Ridiculous!!!!

    Amen.

  3. #3
    User
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    Default Re: Ridiculous!!!!

    Awesome!

  4. #4
    User Nicyale's Avatar
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    Default Re: Ridiculous!!!!

    Very nice review. Thank you

  5. #5
    Banned
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    Default Re: Ridiculous!!!!


  6. #6
    User
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    Default Re: Ridiculous!!!!

    I haven't managed to break anything on mine yet, but since ^^ I am looking forward to dealing with them for replacements

  7. #7
    User
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    Default Re: Ridiculous!!!!

    Their service really is awesome.

  8. #8

    Default Re: Ridiculous!!!!

    Nadine rocks!!!

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