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  1. #11
    User
    Join Date
    Jun 2011
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    Cape Town
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    35
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    7,152

    Default

    Quote Originally Posted by Yeti View Post
    This is awesome news.

    Will be sad to see her go as I bought the 1st supertool which was Gerry Dolmans (spelling) sample at the time. That was about 24 odd years ago.

    I will go the CUM route

    Thank you very much
    From the feeling I get from awesome tools, if you explained to them the situation and that you want the same, sentimental one fixed. They will do it for you

  2. #12
    User
    Join Date
    Jul 2011
    Location
    BFN Freestate
    Age
    45
    Posts
    12,151

    Default Re: leatherman Repair ?

    A leatherman is just a toy to be used in emergencies when you don't have a real tool available.

    We bought 3, first time we used the pliers the tip broke off. It simply cannot handle the torque on such a thin piece of metal.
    As a result, we did not send it in for repairs, but just smoothed the edges to make it more robust, and also grinded away the tips on the other 2, now they are semi-usable at least.
    Last edited by Messor; 21-06-2015 at 17:33.

  3. #13
    User
    Join Date
    Apr 2013
    Location
    Kzn
    Posts
    3,147

    Default Re: leatherman Repair ?

    I have loads of Leatherman tools, send them in for TLC regularly. Sent 3 away in the last month. 2 were replaced and 1 was touched up and had a new blade put in.

    I don't use cape union mart because they have a tendancy of adding a markup to there booking in process. I fill out the online repair form from Awesome Tools print it and post it. Takes roughly 7 days and they return it via courier to my office.

    Never ever had an issue.

  4. #14
    User
    Join Date
    Jun 2013
    Location
    Muizenberg, Cape Town
    Age
    54
    Posts
    3,704

    Default Re: leatherman Repair ?

    Quote Originally Posted by pdh View Post
    From the feeling I get from awesome tools, if you explained to them the situation and that you want the same, sentimental one fixed. They will do it for you
    They did this for me.

    My super tool 2 had a broken pliers, they wanted to replace it, i told them it has a lot of sentimental value.......went back a week later to collect my fixed new looking super tool 2.

  5. #15
    Member Trundle's Avatar
    Join Date
    Nov 2013
    Location
    Error 418
    Age
    53
    Posts
    3,051

    Default Re: leatherman Repair ?

    As said above, awesome tools is just that...... AWESOME.

    They have a name that means what they say, and says what they mean!

    Sent my battered 5 yo LED Lenser M16 in and they replaced the entire brain etc. Did not ask for POP or anything. I was expecting to pay.... but nada.
    Israeli Carry is for dead people

  6. #16
    User
    Join Date
    Feb 2015
    Age
    58
    Posts
    265

    Default Re: leatherman Repair ?

    And you gotta love the letter that you get back from Leatherman, " You've managed to break something which doesn't normally break, But we still love you "

    LOL

  7. #17

    Default Re: leatherman Repair ?

    Does awesome tools also do repairs and replacements on led lenser head llamps?

  8. #18
    User
    Join Date
    Apr 2013
    Location
    Kzn
    Posts
    3,147

    Default Re: leatherman Repair ?

    Quote Originally Posted by Toyota View Post
    Does awesome tools also do repairs and replacements on led lenser head llamps?
    Yup

  9. #19
    User
    Join Date
    Feb 2013
    Location
    JHB South Africa
    Age
    53
    Posts
    4,031

    Default Re: leatherman Repair ?

    Update:

    Thanks for all the very good suggestions.

    I went the Cape Union Mart route as it seemed the simplest route. Paid R100.00 to the very friendly, helpful and efficient people at Cape Union Mart in Fourways mall.

    Today I received a call from them to collect. My Supertool has been replaced with what certainly looks like a new or as new Super tool 300.

    I cannot express how impressed I am with this kind of service.

  10. #20

    Default Re: leatherman Repair ?

    Yeti how long did it take to get your new leatherman from Cape Union?

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