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Thread: Damaged BRAND NEW Nitecore.
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29-06-2016, 18:56 #1
- Join Date
- Jul 2015
- Posts
- 490
Damaged BRAND NEW Nitecore.
So my brother got his MH 27 exactly 2 weeks ago for his birthday. In the early dark hours of this morning while loading cattle onto the truck,his most prized birthday gift was knocked out of his pocket while standing about a meter up on one of the neck clamp rails and fell onto the gravel loading ramp. The problem now is that it won't switch on. He is beside himself. Ile chat to Celesti in the morning but is there anything he can try to sort out the problem? The torch is charging as we speak and all the charging lights are on as normal but there's nothing out the front. Damaged LED maybe?? He can't believe it. Hasn't stopped thinking about it all day. I've only got into cell signal now to post. Wasn't able to contact Celesti either today.
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29-06-2016, 19:30 #2
- Join Date
- Aug 2012
- Location
- South Africa
- Posts
- 4,439
Re: Damaged BRAND NEW Nitecore.
They are supposed to be impact resistant, so I'm sure it will be covered under the warranty.
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29-06-2016, 19:37 #3
- Join Date
- Apr 2013
- Location
- Kzn
- Posts
- 3,147
Re: Damaged BRAND NEW Nitecore.
From what I've heard about them I'm pretty sure they will replace it. Apparently their service is very good.
Stay Bladed.
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29-06-2016, 19:48 #4
- Join Date
- Sep 2012
- Location
- Ebenezer dam, Haenertsburg
- Age
- 56
- Posts
- 97
Re: Damaged BRAND NEW Nitecore.
Speak to Celesti or Louis. They will sort it out.
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29-06-2016, 19:48 #5
Re: Damaged BRAND NEW Nitecore.
MH27 is drop rated at 1.5m
Sent electronically, thus not signed.
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29-06-2016, 19:50 #6
- Join Date
- Feb 2013
- Location
- Pretoria East
- Age
- 45
- Posts
- 643
Re: Damaged BRAND NEW Nitecore.
Hi There yes it is covered by warranty please sent it to NiteCoreSA, 206 Raymond Street, Waterkloof Ridge, 0181. Ask the person delivering to deliver between 10:00 - 16:00. Thanks Celesti
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29-06-2016, 19:54 #7
- Join Date
- Jul 2015
- Posts
- 490
Re: Damaged BRAND NEW Nitecore.
Thanks guys... Hopefully your comments will put his mind at ease until we can call Celesti tomorrow. I even went and measured the rails and it's just under a meter where he was standing.... he slipped it into his pocket but didn't have the time to make sure the pocket clip actually pushed over the material of his pants and when one of the young bulls reversed and hit the rail he was standing on, the torch fell out.
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29-06-2016, 19:55 #8
- Join Date
- Feb 2013
- Location
- Pretoria East
- Age
- 45
- Posts
- 643
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29-06-2016, 19:56 #9
- Join Date
- Jul 2015
- Posts
- 490
Re: Damaged BRAND NEW Nitecore.
OH GREAT. Thanks SO much Celesti. I didn't see your comment before I posted. I will tell him to send it off tomorrow. MUCH appreciated...
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29-06-2016, 19:56 #10
- Join Date
- Feb 2013
- Location
- Pretoria East
- Age
- 45
- Posts
- 643
Re: Damaged BRAND NEW Nitecore.
Thank you
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