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  1. #21
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    Bloemfontein/Molo Kenya
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by willehond View Post
    So it is standard. Interesting. I have send back electronic stuff to Takealot. I imagine they must also have overheads. I got a full 100% refund after the goods was inspected and in new condition.
    Get GOSA involved and appeal.


    Sent from my iPhone using Tapatalk

  2. #22
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    False Bay, Cape Town /\/¯¯¯¯¯\/\
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    Default Re: Handling fee on license refusal, standard practice?

    But Takealot carry no risk on those returns, they go back to the suppliers. And they do not have to comply with the FCA regs, paperwork, inspections, etc.

    There is a lot of difference by industry and by individual shops. Many places will in fact charge you a restocking fee on returns, especially if packaging is opened.

  3. #23
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    Aug 2014
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    Kensington, Jhb
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by willehond View Post
    So it is standard. Interesting. I have send back electronic stuff to Takealot. I imagine they must also have overheads. I got a full 100% refund after the goods was inspected and in new condition.
    Did you send back the stuff 3 months later?

  4. #24
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    Jun 2011
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    Cape Town
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    716

    Default Re: Handling fee on license refusal, standard practice?

    So we all know it is standard in the Firearms Retail. Understood and lesson learnt. Will make sure of these things before I buy in future. I will also never buy secondhand at a gun shop again.

  5. #25
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by willehond View Post
    So we all know it is standard in the Firearms Retail. Understood and lesson learnt. Will make sure of these things before I buy in future. I will also never buy secondhand at a gun shop again.
    My understanding is that it is not only on Secondhand guns.

  6. #26
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    Jun 2011
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by G33 View Post
    Did you send back the stuff 3 months later?
    The gun never left the retail premised so it is still in the original state. And the money for the sale was in the retailers account.

  7. #27
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    Aug 2014
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by willehond View Post
    The gun never left the retail premised so it is still in the original state. And the money for the sale was in the retailers account.
    We both agree that the gun now legally belongs to you right??

    If so who then handles the storage fees?

    It is a kak situation but you also have to understand the dealers side, its the CFR that we should be frustrated with.

  8. #28
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    Default Re: Handling fee on license refusal, standard practice?

    I understand is the 10% handling fee is standard in the industry. Got it.

  9. #29
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by willehond View Post
    I understand is the 10% handling fee is standard in the industry. Got it.
    Nope, a handling fee is standard. It can be significantly higher depending on which shop

  10. #30
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    Default Re: Handling fee on license refusal, standard practice?

    Quote Originally Posted by Cockroach View Post
    Nope, a handling fee is standard. It can be significantly higher depending on which shop
    OK, got it.

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