Results 1 to 5 of 5
  1. #1
    User
    Join Date
    Oct 2010
    Location
    Worcester
    Age
    40
    Posts
    995

    Default Excellent service

    I had the old design charging handle for my Smith & Wesson 15-22. During a DMG match 2 weeks ago one of the pins got lost on the range. I emailed Craig to see if they could help me. Craig got me sorted with the new improved charging handle with in a few days. I even got updated via email on all the courier movement of the new charging handle!

    Thanks for the great service Craig.

    Don't hesitate to use these guys when you need something, service and after service are of high quality.

  2. #2
    User
    Join Date
    Nov 2016
    Age
    45
    Posts
    51

    Default Re: Excellent service

    I can second the service from Craig and TQM. Bought some items online, one item was short delivered (value only R80) but Craig had it couriered to me within 2 days at his expense.
    The courier charges would have definitely been more than the value.
    There is a note on the packaging to double check contents before signing, but nonetheless, Craig still sorted me out ASAP with no questions.
    Cheers Craig...that kind of service guarantees future purchases!

  3. #3
    Moderator camouflage762's Avatar
    Join Date
    Feb 2009
    Location
    Alberton
    Posts
    12,024

    Default Re: Excellent service

    Thanks for the kind words & feedback gentleman

    It is indeed much appreciated and I will communicate it to our TacQM team.

    Thanks too for your continued support
    Recent studies show that 1 out of every 3 liberals are just as dumb as the other 2

  4. #4
    User
    Join Date
    Apr 2010
    Location
    Jeffreys Bay
    Age
    56
    Posts
    441

    Default Re: Excellent service

    Another thumbs up for TQM. Great prices, great service. An email for every step of the delivery process is a welcome touch. First world Ecomm, now there's a thing..

  5. #5
    Moderator camouflage762's Avatar
    Join Date
    Feb 2009
    Location
    Alberton
    Posts
    12,024

    Default Re: Excellent service

    Thanks Sarje.

    Trying our best to keep the 1st World e-com sharp ;-)
    Recent studies show that 1 out of every 3 liberals are just as dumb as the other 2

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •