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Thread: Jizni - very unhappy
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13-11-2019, 21:49 #31
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- Jan 2019
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Re: Jizni - very unhappy
The end result of the OP's post calls Jizni's ethics & reputation into question.
OP sorted, retailer's reputation damaged, Wholesaler takes a knock but at least the OP is sorted !
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13-11-2019, 22:12 #32
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- Jun 2008
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- 3,245
Re: Jizni - very unhappy
Renny, the op is far from being sorted. I can guarantee you I hold my reputation far higher then two magazines or a thousand odd rand. But perhaps that is lost on you!
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13-11-2019, 22:19 #33
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- Jun 2008
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Re: Jizni - very unhappy
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13-11-2019, 22:20 #34
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Re: Jizni - very unhappy
Problem here is, the wholesaler's reputation isn't exactly squeaky clean after all of this either. And by my dealings with them, and other member's comments here, their reputation is/was pretty good too. Always 3 sides to a story...
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14-11-2019, 05:12 #35
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- Nov 2011
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- Kempton Park
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Re: Jizni - very unhappy
Just shows, sometimes bad stuff just happens to good people.
Considering both Andy and Marius are the small fish here compared to the wholesaler, I hope both parties get sorted.
Also, people are influenced by the horrible level of service we have come to know from general industry in South Africa. When Andy intimates that he’ll not hesitate to share the story on Gunsite, it is because he is expecting a bullshit run-away answer, because that is often the norm.
I think if you speak to any business owner, they’ll all have a story of how they unfairly lost money or have had to take a knock in the interests of keeping a customer satisfied. It is just part of the cost of doing business. Paying school fees only really starts after school.
Best of luck!
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14-11-2019, 08:26 #36
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- May 2011
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- 1,591
Re: Jizni - very unhappy
Exactly my experience too (personally, business aside)
I would stake money on Andy's reputation. I have seen his ethics and the way he works, and there are few people in the world I would trust more than him.
That said, I am hoping the fault lies with the importer who didn't notice.
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14-11-2019, 08:26 #37
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- Gauteng
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Re: Jizni - very unhappy
It looks to me like things have worked themselves out (relatively) well... and of that I am glad. Well done to Formalito (as the wholesaler) for agreeing to take back and replace the mags with the correct ones.
My thoughts on the above is that both parties seem to have a pretty plausible story (and I know and have had prior dealings with Marius and Jizni, so do believe his/their side too). As such, perhaps this was a simple case of the wholesaler having passed on incorrectly marked and packaged items (perhaps even innocently and in error)... and this issue may well have arisen further up the supply chain... possibly even with the manufacturer (or the party from which the wholesaler received the items). Anyway, its all just my speculation....
I think that it is now time to move on folks.
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14-11-2019, 08:26 #38
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Re: Jizni - very unhappy
Had a colleague who said that during the 2nd world war if a SOMFU happened, that it was caused by a Gremlin. It was the easiest way out without wasting time on who was the guilty party.
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14-11-2019, 08:38 #39
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- Nov 2013
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- PTA
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- 172
Re: Jizni - very unhappy
I also thin that both parties here are a bit innocent. However, I think Jizni could've taken it up with their supplier first, instead of dismissing Andy's side of it. They took it up with their supplier, it seems, after a suggestion in this thread. So in that sense the op's complaint here is what led to the issue being resolved, not necessarily Jizni's willingness to go the extra mile for a customer.
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14-11-2019, 08:42 #40
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- Aug 2014
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