Printing of license card

**Knoffel** · 07-08-2017, 17:56

I have a slight hijack to this thread, but on the same topic...

My licence was approved, but found out a month or three later that the card was never printed. Like the workflow has finished, but they neglected to do the printing.
What to do now? Must I apply for a reprint (I found the form, and it sounds like it puts the blame on me "lost card, stolen card, etc", and then I need to go take photos again to accompany the request, and it seems to cost more money)? Just bug them and ask them to print it?

**dood786** · 07-08-2017, 18:54

Dfo can just request new card.

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**zs6hdv** · 10-08-2017, 10:44

Originally Posted by killzone

Mpumalanga's printer is down..... Again !!! Dé Ja Poo !!!

Is this still the case? I now have TWO toys waiting if I can get my cards (one approved four weeks ago tomorrow)...

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**Chrisenthran** · 10-08-2017, 17:18

First time S13 Approved a full month ago. CFR Call Centre says its still in the queue? I got the number for "Provincial", but this just keeps ringing and ringing and ringing and ringing and ringing and ringing...

**Hennievrooyen** · 10-08-2017, 19:43

Originally Posted by Chrisenthran

First time S13 Approved a full month ago. CFR Call Centre says its still in the queue? I got the number for "Provincial", but this just keeps ringing and ringing and ringing and ringing and ringing and ringing...

Sitting in the same boat as you. Asked them for a reprint today. Hopefully everything will go the right way now.

**Chrisenthran** · 11-08-2017, 11:33

Originally Posted by Hennievrooyen

Sitting in the same boat as you. Asked them for a reprint today. Hopefully everything will go the right way now.

Can you simply call and ask for a reprint? DFO or CFR? A form of sorts?

**JhbBoy** · 11-08-2017, 11:51

Hi all
If you haven't tired the email option yet, I emailed 'cfrenquiry@saps.gov.za' after having waited 4 weeks and still no card;
received a response from "GP:FLASH Firearms Control - Lt Col Simelane" "<SimelaneS3@saps.gov.za>" the next day...

If you're in Gauteng, maybe try Lt Col Simelane? (But please don't over-do the number of email requests to them)

**Hennievrooyen** · 11-08-2017, 11:59

Yes that is what I did.
What I did was call 012 353 6111 and ask for the printing division. a very friendly guy will answer the phone and he can check a lot more on his system than what the normal CFR staff can. I asked him for a reprint and he did it on his system.

**killzone** · 11-08-2017, 20:29

Originally Posted by zs6hdv

Is this still the case? I now have TWO toys waiting if I can get my cards (one approved four weeks ago tomorrow)...

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Yes. Phone/visit your DFO and ask him to check which printer it shows. If it's Veritas 1/2 it means it will be printed in Gauteng. Also see when your card was printed to get an idea of collection date. Unconfirmed, but my DFO says Nelspruit onky goes to CFR once a month.