Results 21 to 30 of 87
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11-11-2020, 14:56 #21
- Join Date
- Apr 2010
- Posts
- 887
Re: SAPO and International Parcels - Not Accepting International Parcels?
keep us updated
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11-11-2020, 15:55 #22
- Join Date
- May 2014
- Location
- JHB
- Posts
- 2,657
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16-11-2020, 13:42 #23
- Join Date
- May 2014
- Location
- JHB
- Posts
- 2,657
Re: SAPO and International Parcels - Not Accepting International Parcels?
A bit of an update to this.
I recieved a response to my email that sent I sent to Consumer@icasa.org.za
They sent me a complaints form to fill in regarding my email. I will fill it in now, and hopefully things will change...
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16-11-2020, 23:15 #24
- Join Date
- Jul 2009
- Location
- Cape Town
- Age
- 38
- Posts
- 325
Re: SAPO and International Parcels - Not Accepting International Parcels?
I received a reply from them with an update on my items and a promise I’ll have the items before the end of the month. Let’s see. I will also say the manager at my local post office is also corresponding with me via email to assist. Pleasantly surprised at all the help suddenly
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17-11-2020, 08:43 #25
- Join Date
- May 2014
- Location
- JHB
- Posts
- 2,657
Re: SAPO and International Parcels - Not Accepting International Parcels?
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17-11-2020, 09:01 #26
- Join Date
- Jan 2018
- Age
- 32
- Posts
- 226
Re: SAPO and International Parcels - Not Accepting International Parcels?
mark.barnes@postoffice.co.za,
lindiwe.kwele@postoffice.co.za,
mthoko.mncwabe@postoffice.co.za,
anthea.seafield@postoffice.co.za,
dawood.dada@postoffice.co.za,
claude.phillips@postoffice.co.za,
trevor.ndlazi@postoffice.co.za,
dina.lume@postoffice.co.za,
shaheen.adam@postoffice.co.za,
twiggs.xiphu@postoffice.co.za,
mothusi.motjale@postoffice.co.za,
bongani.mgoza@postoffice.co.za,
mark.jansenvanrensburg@postoffice.co.za,
geert.bataille@postoffice.co.za
Thank me later
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17-11-2020, 09:56 #27
- Join Date
- May 2014
- Location
- JHB
- Posts
- 2,657
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17-11-2020, 10:00 #28
- Join Date
- Jul 2012
- Posts
- 7,260
Re: SAPO and International Parcels - Not Accepting International Parcels?
I emailed last week. To Icasa as well.
Got email back saying due to Covid we are experiencing up to 5 months delay in clearing incoming items.
So thats about it. CFR ans SAPO operating on same timelines without any worries.
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17-11-2020, 11:19 #29
- Join Date
- Jun 2013
- Age
- 51
- Posts
- 568
Re: SAPO and International Parcels - Not Accepting International Parcels?
Thank you for your mail.
Kindly accept my sincere apologies for the delay in replying to your query which is due to our office being inundated with high volumes of email enquiries.
Please be avised that our mail distribution hubs are currently operating with a skeletal staff due to the nationwide covid -19 impact as well as regulations which requires a 1/3 staff majority and hence our mail delivery times have been extended.
You may send us your tracking details so that we may trace and locate your item for you.
Warm regards,
Customer Services
Share-call: (086) 011 1502 | Fax: (086) 560 1215
South African Post Office SOC Limited
Email: customer.services@postoffice.co.za | Website: www.postoffice.co.za
All general queries my be directed to : customer.service@postoffice.co.za
Tracking site : https://www.postoffice.co.za/Tools/tracktrace.html
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17-11-2020, 11:54 #30
- Join Date
- Jul 2012
- Posts
- 7,260
Re: SAPO and International Parcels - Not Accepting International Parcels?
Although we are operating at 1/3 staff and delays up to 5 months. Please rest assured that we will still charge you full price for our lacking service so as to not inconvenience you as our valued customer.
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