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  1. #1
    User
    Join Date
    Dec 2015
    Age
    31
    Posts
    141

    Default Touched by Excellent Service

    To whoever who reads this:
    Please take some time to read what has happened to me, I can't even comprehend this amazing service I have recieved from the staff of Bernhard Agencies, as a token of my appreciation, I have to share my experience with others.. I do apologize for posting in your business thread, but I am just so amazed..

    Upon last week, I have had some unease about a Glock which I have purchased, as it has had a fairly decent round count through it, upon enquiry, I have been referred to Bernhard Agencies, and have contacted them to make arrangements to answer some questions as well as inspect the pistol for me..

    I have agreed to meet with someone today there, and have left this morning, once in the area, I had been a little lost, and have called in to just confirm directions.. However the staff member stayed on the call and directed me exactly from where I was, to a space in the parking lot..

    Thereafter, I entered and was greeted with a warm greeting by some of the staff, who were extremely welcoming, and friendly, and after hearing about my enquiry, I had been offered a beverage and a seat while I wait for someone who could inspect my pistol..

    Around about two minutes later, this relatively big guy comes out, greets me, and says, "Hi, Terrick".. Immediately then, I assumed its BigT, he then stripped down my pistol, inspected it, and answered every question I had in the most honest opinion one could give, for example, I enquired about attaining some specific parts and he told me straight away that I would be wasting my money.. I'm sure if he wanted to, he could have taken my money and I wouldn't know better, but the honesty, it really makes you think that some people are truly extraordinary hey..

    Anyways, thereafter, once complete with the inspection, Mr T(no pun intended) gave me some relief in indicating my firearm is still in good condition, and had to attend to other work(which in pretty sure is alot) but nonetheless, when I enquired about how much this all would cost for the inspection.. Etc. Nothing! Zilch!

    Lastly. Just before I left and said my goodbye's, I had been given a Glock Annual magazine(book) worth at least 100 bucks, if I were to purchase it somewhere else..

    Now for me, this is what comes to mind, I went in for a firearm inspection, this was done at no cost to me, I was offered a beverage(to someone who had come in for nothing but a free service), additionally, I've been given a magazine all for free, to someone who possibly might never give the business any valuable income?

    This is the greatest service I have ever recieved in my life, I thank all of you at Bernhard Agencies for this superior level of service, Additionally, I thank you Mr. Terrick for you time, expertise as well as your advice, and am impressed beyond measures..


    Kind Regards
    Reaper..

  2. #2
    User
    Join Date
    Jul 2013
    Location
    Wille wille Weste
    Age
    43
    Posts
    1,527

    Default Re: Touched by Excellent Service

    Did BigT give you a hug? Truly one of life's great pleasures!


    Sent from my iPhone using Tapatalk

  3. #3
    User
    Join Date
    Oct 2012
    Location
    At the Mountain
    Posts
    5,551

    Default Re: Touched by Excellent Service

    Some good people at BA :)

  4. #4
    User
    Join Date
    Sep 2012
    Location
    JHB West
    Posts
    2,847

    Default Re: Touched by Excellent Service

    Touched by BigT? Eish

  5. #5
    User
    Join Date
    Dec 2015
    Age
    31
    Posts
    141

    Default Re: Touched by Excellent Service

    Quote Originally Posted by neilh View Post
    Touched by BigT? Eish
    hahaha nooo!

  6. #6
    User
    Join Date
    Jun 2011
    Location
    Cape Town
    Age
    35
    Posts
    7,152

    Default Re: Touched by Excellent Service

    Relatively big guy, you sure that was him?!

    Great stuff BA, top notch service as always

  7. #7
    User
    Join Date
    Dec 2015
    Age
    31
    Posts
    141

    Default Re: Touched by Excellent Service

    Quote Originally Posted by pdh View Post
    Relatively big guy, you sure that was him?!

    Great stuff BA, top notch service as always
    I'm scared of saying the wrong thing... The last Mr T, that I heard of was also a "BA" Baracus type of dude that was bad a#%.. So ya no, I'm just sticking to my great service note..

  8. #8
    User
    Join Date
    Jul 2008
    Age
    46
    Posts
    29,307

    Default Re: Touched by Excellent Service

    I'm normal sized. Not my fault most of you are less than normal sized :)


    Glad we could help dude.

  9. #9
    User
    Join Date
    Dec 2013
    Location
    CT
    Age
    47
    Posts
    152

    Default Re: Touched by Excellent Service

    Big thanks to Jacques and Nicky for excellent service. Fast, friendly and efficient, what a pleasure to deal with.

  10. #10
    User
    Join Date
    Jul 2008
    Location
    JHB
    Age
    53
    Posts
    1,616

    Default Re: Touched by Excellent Service

    The T Rex is a walking firearms encyclopedia, ditto Herr Doktor with Glocks. The service is always superb.

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