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Thread: Jizni - very unhappy
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13-11-2019, 12:54 #11
- Join Date
- Dec 2015
- Location
- Eastern Cape
- Posts
- 1,034
Re: Jizni - very unhappy
andy_760901 the following day i go to JIZNI, the chap removes 6 plastic zip lock bags with a big white sticker on all of them and opens one which i take a pic of and send to my mate to show him they are the correct mags. He then removes another mag and proceeds to show me how to tweak the couplers to fit the mag, as he says they dont fit 100%.
This is not the first time or last time that wrong items are shipped, stored and sold in wrong packaging, wrong barcode, wrong description and wrong price. (not saying that this happened in this case). The human error is always present. A big group store sold a “remote blaster mod 2” compatible with the latest remotes. After customer no 4 complain it doesn’t work they tested all the items in stock. More than half of the items were old mod 1 devices and not mod 2 although packed in a mod 2 box. As the items looks exactly the same only by opening the device and inspecting the pc board you could determine the difference.
Every customer buy items in a box or plastic bag and accepted in good faith that the item is correct and in mint working condition. I myself had also some damaged or broken items sold to me and only notice once you open the box at home, maybe the same day or a week later. (and yes, there are some customers that misuse the system when they themselves damage the item and claim it is faulty)
I would suggest contacting the supplier and reporting the incident. Maybe in good faith the supplier will swap the magazines.
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13-11-2019, 13:41 #12
- Join Date
- Jun 2008
- Posts
- 424
Re: Jizni - very unhappy
I've known Andy personally for a long time. Andy is a giver and refuses to take. If anything he treats people (even those who are suspect) with dignity and respect. I know of, and personally know people who have dealt with Andy for almost two decades. He is absolutely above repute. "Absolutely" is a strong term and I'm thus putting my own reputation on the line here.
If Andy says it's that way, then it is. The Andy I know would rather give away items he's not happy with than pull a dishonest trick. After all the man is financially very sound.
As for my opinion no-one asked for, the fault lies with either the wholesaler or the dealer. I hope Jizni who has the responsibility directly with the customer sees their client right or we as customers will have a bad taste in mouth. Marius do the honourable thing and serve your customer. The fault may not be yours personally, but its obviously not Andy's.
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13-11-2019, 14:22 #13
- Join Date
- Jun 2009
- Location
- Bloemfontein/Molo Kenya
- Posts
- 6,108
Re: Jizni - very unhappy
What’s the possibility that someone in the shop swapped out two of the mags in the hope that Andy may not have a problem with the different mags?
I have dealt with Andy a couple of years ago when he bought my USP Expert and he went the extra mile to make the deal work.
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13-11-2019, 14:23 #14
- Join Date
- Jul 2012
- Posts
- 7,272
Re: Jizni - very unhappy
Question if it was in Zip lock bags. Surely a person can see whats inside even without opening them. Or were these zip lock bags not clear plastic. Even with sticker on one side the other side would clearly have shown the mag inside. Unless not clear plastic.
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13-11-2019, 15:04 #15
- Join Date
- Aug 2014
- Location
- Kensington, Jhb
- Posts
- 4,151
Re: Jizni - very unhappy
I've given Marius the pleasure of taking my money on more than a few occasions, if we're all swinging dicks and praising reputations then mine is with him.
5 days is a long time for something to be sitting around.
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13-11-2019, 15:05 #16
Re: Jizni - very unhappy
This is what is causing my dilemma. They are packed in clear ziplock bags. The sticker only partially obscures the magazine on the one side and the new magazines have a distinct white follower. Not a sealed box with a picture on the outside. If 1/3 of the products were wrong, it must have been obvious.
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13-11-2019, 15:16 #17
Re: Jizni - very unhappy
Was the packaging sealed from the agent/factory or repacked in house?
live out your imagination , not your history.
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13-11-2019, 15:27 #18
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13-11-2019, 15:29 #19
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13-11-2019, 15:37 #20
- Join Date
- Jun 2008
- Posts
- 3,245
Re: Jizni - very unhappy
Guys as I said. The chap at the store opened two and those were the only two I looked at I did not go through everything. They were packed In a white bag after I looked at the two that were black with the windows, and that is where they stayed until Saturday where I tried to tweak the couplers and that is when I saw after I removed them from the bags.
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