Licence Tracking App

**glenn.watson** · 21-06-2021, 10:38

is the app working at the moment? Mine has been giving me trouble

**Series S** · 21-06-2021, 13:10

Originally Posted by ShadowedR

I've put up a new details page.
It'll show the steps as we identified them and the days it takes to reach each step from the previous step.

check it out: https://wma.hadron.co.za/Home/Details

#	Step	Calendar Days	Business Days
1	Start	0	0
2	Payment	17	13
3	DFO	21	15
4	Provincial DFO	57	41
5	CFR	26	20
6	Competency Section	36	26
7	CRC	40	30
8	Consideration	16	12
9	Finalised	26	20
	TOTAL	239	177

Thanks, If we look at this the the average time frames for licencing are scary.... How many applications have been tracked by your app from start to finish?

**FuDog** · 25-06-2021, 20:37

I receive a 'No records to retrieve for your selected reference number...' whenever I try on the SAPS site and yet someone who helps with motivations was able to get the information that my Competency is at "Received at competency section'.
It's been 129+ working days.

Any idea why I can't pick up the info myself?

Am I possibly just entering it wrong?

**Mark357** · 25-06-2021, 22:23

Originally Posted by FuDog

I receive a 'No records to retrieve for your selected reference number...' whenever I try on the SAPS site and yet someone who helps with motivations was able to get the information that my Competency is at "Received at competency section'.
It's been 129+ working days.

Any idea why I can't pick up the info myself?
Am I possibly just entering it wrong?

Common problem:

For competency you need to put a capital C infront of the reference number
A small c will not work, nor just putting the number without any C infront
So eg C12345678

**FuDog** · 26-06-2021, 10:00

Thanks, Mark357.

Yup, tried that before, thanks to earlier info in this thread. No joy.

Mysterious.

**Branden88** · 29-06-2021, 15:54

@ShadowedR
My Google play store is United States I don't know why or how that happened.
I've tried numerous times to fix that, without success. I don't know how to log a ticket or chat to a live Support Technician, I'm not sure if that's even possible.
I'm asking if you have a link or file via email or WhatsApp for the APK file for this application?
Or any advice to directly contact Google play store so that they can change my store to South Africa.

Sent from my SM-A115F using Tapatalk

**Bundu Ric** · 29-06-2021, 20:20

Any idea what the below status means on the SAPS tracking site?

License renewal submitted to DFO on the 10 December 2020.

IN PROCESS

No status available contact the DFO

**Branden88** · 30-06-2021, 07:17

Originally Posted by Branden88

@ShadowedR
My Google play store is United States I don't know why or how that happened.
I've tried numerous times to fix that, without success. I don't know how to log a ticket or chat to a live Support Technician, I'm not sure if that's even possible.
I'm asking if you have a link or file via email or WhatsApp for the APK file for this application?
Or any advice to directly contact Google play store so that they can change my store to South Africa.

Sent from my SM-A115F using Tapatalk

QUICK UPDATE: My Google Play Store is sorted. I've managed to download the app, does it automatically check for Competency as well or only license applications ?
I've submitted my Shotgun and SLR competencies about 4 weeks ago. I went to the Police Station yesterday, the Sergeant checked on his system he says it's being processed. He also said they DO NOT send out SMS's anymore for "received by DFO" etc.

**Cherokee** · 21-07-2021, 08:46

Originally Posted by ShadowedR

I've put up a new details page.
It'll show the steps as we identified them and the days it takes to reach each step from the previous step.

check it out: https://wma.hadron.co.za/Home/Details